Approval Procedure
If you intend to make an improvement to your home or property, send your request to the Architectural Review Committee, P.O. Box 202643, Austin, Texas 78720-2643. It will be assigned to one or more committee members not living near the requesting homeowner. A letter of approval or disapproval will be sent within 30 days of the request. Disapproval will quote the deed restrictions that would be violated by the request. Two ARC members are required to sign this notification letter. The homeowner may appeal a disapproval to the ARC for review by the whole committee.
Complaint Procedure
If you feel someone is violating a deed restriction in a way that adversely affects you, send your written complaint to the Architectural Review Committee, P.O. Box 202643, Austin, TX 78720-2643. It will be assigned to one or more committee members not living near the homeowner presumed to be in violation. Complaints may be anonymous.
The committee member makes a personal telephone call to the homeowner and explains the complaint. Either:
- The homeowner admits to being in violation and promises to amend the violation.
- The homeowner notified does not agree with the complaint. The committee member will ask for justification. If necessary, the homeowner will be asked to come to the next ARC meeting to present the justification to the committee, and a determination will be made.
If the homeowner is found to be at fault, and has not corrected the situation within two weeks of the initial contact, a letter will be sent by the ARC. This is a friendly reminder of the violation, and the homeowner is asked to notify the ARC with a plan of action. If the homeowner has not notified the ARC within two weeks of the first letter, a second letter will be sent. Polite in nature, it will ask the homeowner to contact the ARC as soon as possible.
If the homeowner still fails to respond, the GHRHA Executive Committee will be notified of the situation and, with the committee’s approval, a certified, return receipt requested letter will be sent. It will state the facts of the case and will warn the homeowner that legal action will follow.
The ARC and the Executive Committee sincerely hope no complaint ever proceeds past step 2.